August 4, 2025
A leading restaurant software provider needed to increase Customer Lifetime Value (LTV) by improving the quality and speed of information delivery on its platform. As the company expanded into new casual and fast casual dining segments, static dashboards and manual processes were creating bottlenecks for both customers and internal teams.
BAIO tapped into real-time data across restaurant operations, customer engagement, and market trends to surface high-impact signals that could guide smarter decisions and recommendations.
The company replaced outdated reporting tools with a dynamic query engine powered by BAIO and introduced automated alerts that proactively delivered insights. Internally, BAIO streamlined and automated workflows, reducing the need for manual support and freeing up resources for growth.
With BAIO, the company accelerated decision-making, improved LTV through timely, relevant insights, and scaled to new markets without scaling costs. Their execution gap—between platform potential and operational delivery—was closed, unlocking sustainable, AI-powered growth.
We were trapped between our platform’s potential and our operational delivery. With BAIO we can finally unlock our next chapter of growth.
— CEO, Restaurant Software Provider
